If you re-authenticate your connector using the re-authenticate key icon on the configuration screen because you have authorized your connector with the wrong Global admin account.

If you need to update your credentials because your Microsoft 365 session expired and authentication between Microsoft and Keepit is no longer valid.

Instances when you may need to re-authenticate your connector: After you authenticate you can again remove the Global admin role. If you need to re-authenticate your connector, you will need to re-assign the Global admin role to the user before you authenticate. Global admin necessary for connector re-authentication Note: If All groups is selected in the Groups & Teams configuration when the connector is being created, the Global admin will be added as a member to all new groups or Teams that are created in your Microsoft 365 tenant. This is necessary for Keepit to access the data and include it in the backup.

When the connector is created, the Global admin user will automatically become a member of all Microsoft 365 Groups and Teams included in the backup. Global admin necessary for connector creationĪ dedicated Microsoft service account with the Global administrator role must be used to create a Microsoft 365 connector and to start the initial backup. This means if you remove the Global admin role from the service account, you will need to re-assign it each time you need to re-authenticate a connector or restore SharePoint or Teams data.

However, you must keep in mind that Global admin rights are needed to re-authenticate a connector and to restore SharePoint or Teams data. The service account can be assigned a different admin role or can be made a regular user with no admin center access. You do not need to wait for the initial backup to complete. This means after the connector has been created, you can remove the Global admin role from the service account. Modified on: Thu, 23 Mar, 2023 at 10:29 AMĪ Global admin is needed for connector creation, but not for backups to run successfully.

Removing the Global admin role from Microsoft 365 backup service account

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